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ImmiAid Privacy Policy

Introduction

Immigrant Aid Society (collectively referred to as “ImmiAid”, “we”, “us” or “our”) is dedicated to protecting the personal information entrusted to us by our clients. We keep your personal information in compliance with the Canadian Federal and Provincial government laws. This ImmiAid Privacy Policy (hereinafter referred to as the “Policy”) describes the principles and processes we use to safeguard your personal information and how we collect, use, and protect your information when you use our services and visit our website. While using our services, you agree to the terms outlined in this Policy. This Policy applies to ImmiAid and to anyone who delivers services on our behalf. You agree that we may collect your personal information, use the information to give consultation and disclose your personal information to third parties if required in accordance with this Policy and as permitted or required by law.

Who are we

ImmiAid is a registered Canadian charity organization that offers services tailored to meet the specific needs and circumstances of newcomers. These include services in areas such as language acquisition, counselling on accessing the job market, credential recognition for internationally trained professionals, housing referrals, family counselling, health (including mental health) information and linkages, citizenship tests support, access to sports and recreation, system navigation, and community engagement. ImmiAid Global collects and process personal information through the following area of its services:

Further, ImmiAid Global accepts donations and utilizes the funds for charity activities. Thus, we may require you to provide personal information while using our tools and services for charities to ensure transparency to individuals. Personal information collected will be utilized as per this Policy.

Personal Information

Personal information means information about an identifiable individual. We collect various types of personal information needed to provide services to our clients. This includes personal information such as:

How your personal information is collected?

We primarily collect client's personal information directly from the clients themselves. We may collect the client's information from other persons with the client's consent or as authorized by law. We update our clients, before or at the time of collecting personal information, of the purposes for which the information is being collected. The only time we do not provide this notification is when the client volunteers personal information for an obvious purpose (for example, donating an amount using a credit/debit card when the information is used only to process the payment). We use different methods to collect information from and about our clients, including the following:

Consent

We request your consent to collect, use, and disclose personal information to provide our services to you unless collection, use, or disclosure without consent is authorized or required by law. In circumstances when you offer information for an evident purpose, we may infer your assent. We presume your permission to continue using and, where appropriate, disclosing personal information that we have already obtained for the purpose for which it was collected.

How your personal information is being used

Except as authorized by law, we use and disclose client personal information exclusively for the purpose for which it was obtained. For example, we may use your contact information to provide consultation. Most commonly, we will use your personal information in the following circumstances in order to:

Information Sharing

We do not sell or rent your personal information to third parties. We might share your personal information with:

We expect all third parties to preserve the security of your personal information and treat it according to the relevant law. We do not allow our third-party or trusted service providers to use your personal information for their own purposes, and we only allow them to process your personal information for the reasons we mentioned and in compliance with our instructions.

Your legal rights

We value all our clients irrespective of nationality, country of residence, social and economic status, or others. Hence, our clients have the right to:

Security

We take adequate remedial measures to prevent unauthorized access, amendment, disclosure, or destruction of your personal information. However, no method of data transfer or storage can be guaranteed to be completely safe.

Third-Party Links

Links to third-party websites, plug-ins, and programs may be found on our website. By clicking on these links or enabling those connections, third parties may be able to acquire and share personal information about you. We have no control over these third-party websites. Hence, we are not responsible for their content or privacy practices. We urge that you read their privacy policies before disclosing any personal information.

Children's Privacy

Individuals under the age of 13 are not eligible for our services. We never intentionally collect personal information from minors under the age of 13.

Changes to this Privacy Policy

ImmiAid Global reserves the right to modify or supplement this Policy from time to time. Any modifications to this Policy will be posted on our website as soon as possible after they are made and will become effective upon posting on our website with the updated effective date. Your continued use of our website following such posting indicates your acceptance of the revised policy terms.

Contact Us

Please contact our Privacy Officer at Info@immiaid.ca if you have any questions, issues, or requests regarding your personal information or this Policy.

Last Updated: 31 August 2023